khela 88 Terms and Conditions

1 Definitions and Introduction

This Terms and Conditions document establishes the legal relationship between the khela 88 platform ("Site", "Platform" or "Service") and its users ("Member", "Player" or "You"). By accessing the site, creating an account, or using any service, you confirm that you have read, understood, and agreed to all of these terms.

1.1 Key Definitions

• Platform: khela 88's online gaming and sports betting service, operated through the website and mobile application.
• Account: A member's registered profile, through which they access the platform's services.
• Balance: The amount of funds held in an account, used for placing bets or playing games.
• Bonus Funds: Additional money received from promotions or offers, which cannot be withdrawn before fulfilling the specified wagering requirements.
• Wagering Requirement: A multiplier indicating how many times bonus funds must be bet before they can be withdrawn.
• Net Loss: What remains after subtracting total winnings from total losses over a given period.

2 Membership and Eligibility

To create an account and use khela 88's services, the following conditions must be met:

2.1 Age Restriction

All services on this platform are available only to persons aged 21 or above. Anyone under 21 is not permitted to create an account, make a deposit, or place bets. If age verification is required, khela 88 may request proof at any time, and if satisfactory proof is not provided, the account may be suspended or closed.

2.2 One Account Policy

Each person, household, device, or IP address is permitted to create only one account. If multiple accounts are found, bonuses will be cancelled and all accounts may be permanently closed.

2.3 Registration Information

All information provided when creating an account must be true, complete, and up to date. Creating an account with false information may result in cancellation and the account balance may be forfeited. If your details change, please update them as soon as possible.

3 Account Management

3.1 Login Security

It is your responsibility to keep your login credentials (username and password) completely confidential. khela 88 will never ask for your password via email or chat. If a third party accesses your account, you are responsible for any activity that takes place. If you suspect unauthorised access, notify the support team immediately.

3.2 Account Verification (KYC)

Before processing a withdrawal, or when required for security purposes, khela 88 may carry out identity verification (KYC). This process may involve requesting a copy of a national identity card or similar document, as well as proof of ownership of the payment method. Withdrawals may be on hold until verification is complete.

3.3 Account Deactivation

You may request to close your account at any time through the support team. Before closing your account, make sure your balance has been cleared or your withdrawal has been completed.

4 Deposits and Withdrawals

khela 88 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. These payment methods are popular mobile financial services in Bangladesh, and transactions through them are completed quickly and reliably.

4.1 Deposit Terms

• The minimum deposit amount is ৳300 for all methods.
• Deposited funds become available for use once they have been added to your account.
• The mobile number or account you use to deposit must be registered in your own name.
• Use of third-party payment methods is prohibited.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• To withdraw bonus funds, the relevant wagering requirements must be met first.
• Withdrawals will be sent to the payment method used for the original deposit.
• Large withdrawals may be held if KYC verification has not been completed.

5 Bonuses and Promotions

khela 88 offers various types of bonuses and promotional offers. These bonuses are provided as additional benefits for members, but each bonus has specific terms that must be followed.

5.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000, and you must bet ৳1,000 × 15 = ৳15,000 before withdrawing.

5.2 General Terms for Other Bonuses

• Each bonus has its own wagering requirement, validity period, and minimum deposit amount.
• Multiple bonuses cannot be claimed at the same time unless specifically stated.
• Restrictions on bet type or game may apply to earning a bonus — check the terms of the specific offer.
• Bonus withdrawals may be held if account verification has not been completed.
• If bonus terms are violated, the bonus funds will be cancelled.

5.3 VIP Cashback

khela 88's VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Cashback is paid each week based on net loss. Gold tier example: a net loss of ৳20,000 in one week gives ৳20,000 × 0.9% = ৳180 cashback. The cashback rate increases as you move up through VIP tiers.

6 Gaming Rules

6.1 Casino and Slot Games

All casino games and slots available on khela 88 are operated by third-party game providers. Each game has its own RTP (Return to Player) rate and rules. If a technical fault affects the outcome of a game, that round may be declared void and the bet amount will be refunded.

6.2 Sports Betting

In sports betting, if an event is cancelled or postponed, the bet is generally considered void and the stake is refunded. However, if an event starts and is abandoned partway through after sufficient time has elapsed, the outcome will be determined in accordance with the decision of the relevant sports authority.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game and market. khela 88 reserves the right to change these limits at any time for risk management purposes. If unusual or suspicious betting patterns are detected, the account may be reviewed.

7 Prohibited Activities

Any of the following activities are strictly prohibited on khela 88. Violating these prohibitions will result in immediate account closure and the balance may be forfeited:

• Fraud and Cheating: Attempting to control game outcomes using any software, bot, or automated system.
• Bonus Abuse: Applying low-risk betting strategies solely to withdraw bonuses, or claiming bonuses through multiple accounts.
• Money Laundering: Using the platform to clean illegally obtained funds.
• False Identity: Using another person's name, identity, or payment method.
• Attempting to Damage the Site: Hacking, sending viruses, or otherwise compromising the security of the platform.
• Account Sharing: Allowing others to use your account or accessing another person's account.

8 Responsible Gaming

khela 88 takes responsible gaming seriously. Gaming should be a form of entertainment, not a way to earn money. You can learn more about detailed guidance and support options for responsible gaming on our dedicated page.

8.1 Self-Restriction Tools

Members may set any of the following limits to protect themselves:

• Daily, weekly, or monthly deposit limits.
• Daily or weekly betting limits.
• Account suspension for a set period (cool-off period).
• Complete self-exclusion for a specified duration.

Contact the support team to activate these limits. Once a limit is set, it takes effect immediately.

8.2 Signs of Problem Gaming

If you feel that gaming is having a negative effect on your daily life, relationships, or financial situation, do not delay in seeking help. khela 88 provides support in Bengali and English 24/7.

9 Privacy and Data Protection

Full details of how your personal information is collected, stored, and used can be found on our Privacy Policy page. These terms and conditions and the privacy policy complement each other, and both apply to your use of your account.

9.1 Data Protection Standards

khela 88 uses SSL encryption technology to protect your personal and financial information. All data is stored on secure servers, and strict security measures are maintained to prevent unauthorised access.

9.2 Sharing Information with Third Parties

Your information may be shared with third parties only as necessary to provide services and in cases of legal obligation. Your information will never be sold for marketing purposes.

9.3 Cookies and Tracking

Cookies are used when you visit the site to improve your browsing experience. Details about cookies are described in the Privacy Policy.

10 Intellectual Property

All content published on the khela 88 website and app — logos, graphics, software, text, and design elements — is part of the intellectual property of khela 88 or its content providers. Reproducing, distributing, or using these materials commercially without permission is prohibited.

Game content is the intellectual property of the respective game developers. khela 88 provides these games under licence only.

11 Limitation of Liability

The khela 88 platform is provided on an "as is" basis. khela 88's liability for any loss caused by technical faults, server outages, or internet connectivity issues is limited.

11.1 Service Interruption

The service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. While advance notice will be attempted in such situations, it may not always be possible. If a bet is affected by a service interruption, it is generally treated as void and the stake is refunded.

11.2 Third-Party Services

Payment methods and game providers are third-party service providers. If any issue arises with their services, the terms and conditions of that service provider will apply.

12 Amendment & Termination

12.1 Amendment of Terms

khela 88 reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

12.2 Account Termination

khela 88 may close an account in the following circumstances:

• A serious breach of the terms and conditions has occurred.
• Evidence of fraudulent activity has been found.
• The account holder is proven to be under 21 years of age.
• Due to a legal obligation.

12.3 Dispute Resolution

Any dispute or complaint must first be directed to the support team for resolution. The khela 88 support team provides assistance 24/7 in Bengali and English via live chat and email. For detailed questions, you may also visit our FAQ page.